Privacy Policy
Read our privacy policy and learn how important the treatment of your personal data is to Clermontier.
Identification of the Responsible for the Treatment
Clermontier is the entity responsible for the treatment of personal data of its customers, by automated means or not, since its collection, organization, storage, use until disposal.
Information and Consent
The General Data Protection Regulation (Regulation (EU) 679/2016 of the European Parliament and of the Council of 27 April 2016, hereinafter only referred to as "GDPR") presents all the fundamental rights of freedom and principles recognized in the Charter of Fundamental Rights of the European Union, namely respect for private and family life, home and communications, protection of personal data, freedom of thought, conscience and religion, freedom of expression and information, and cultural, religious and linguistic diversity.
It is aimed at all private and public organizations in EU member states or organizations subcontracted for this purpose in the EU, which process personal data of individuals residing in the territory of the European Union regardless of their nationality or place of residence.
In legal terms, "personal data" is considered to be any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, so that the protection does not cover the data of legal persons.
By accepting this Personal Data Protection and Privacy Policy, the data subject gives their informed, express, free and unambiguous consent for the personal data provided to be included in a file under the responsibility of the brand, whose processing under the terms of the GDPR complies with the appropriate technical and organizational security measures. The data contained in this base file are only the data provided by the holder at the time of contact, and are collected and processed automatically by the brand.
Need and Purposes of Processing Personal Data
Your personal data is processed because it is necessary for:
- The negotiation, conclusion, and/or execution of a contract.
- The fulfillment of legal obligations imposed on the brand.
- The pursuit of legitimate interests of the company.
- Consent-based purposes.
The personal data we process will be used solely for the following purposes:
- (a) Negotiating and processing the purchase and sale of products and provision of services, including compliance with tax obligations.
- (b) Communication with customers and clarification of doubts.
- (c) Processing information requests.
- (d) Complaints processing.
- (e) Preventing and combating fraud.
- (f) Requesting comments on products or services purchased.
- (g) Carrying out satisfaction surveys.
- (h) Collection of debts resulting from supplies and services provided.
Cession of Personal Data
The brand may communicate personal data to third parties hired by it to fulfill the purposes described above.
Security Measures
Clermontier declares that it has implemented and will continue to implement the technical and organizational security measures necessary to guarantee the security of the personal data provided in order to avoid their alteration, loss, treatment and/or unauthorized access, taking into account the current state of technology, the nature of the data stored, and the risks to which they are exposed.
Period of Data Storage
The data storage period varies according to the purpose for which the data was collected, and will always be kept only for the minimum period necessary.
Rights of the Data Subject
You have the right to:
- (a) Access your personal data.
- (b) Rectify inaccurate personal data.
- (c) Request the erasure of personal data under certain conditions.
- (d) Restrict the processing of personal data under certain conditions.
- (e) Object to the processing of personal data.
- (f) Request data portability.
- (g) Withdraw consent at any time (if processing is based on consent).
- (h) Lodge a complaint with a supervisory authority: Comissão Nacional de Proteção de Dados (CNPD).
If you wish to exercise any of these rights, please contact us in writing at help@clermontier.com.